Our People

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CAREERS AT SWA

Planning & Design

Our Engineers and Planning & Design Unit are responsible for designing and improving the existing water infrastructure.

Professions involved

Civil Engineers
Process Engineers
Structural Engineers
Electrical Engineers
Environmental Engineers
Mechanical Engineers

Maintenance & Operation

Our technicians, plumbers and operators work together to maintain our pipelines and treatment plants providing water to families in our service areas

Professions involved

Plumbers
Electricians
Mechanics
Plant Operators
Maintenance Supervisors
Field technicians
Non-revenue technicians

Customer Service

Our Customer Service teams are responsible for handling customer complaints, processing orders and transactions, answering queries about our organizations services, collecting customer feedback, etc

Professions involved

Accountants
Business Administration
Budget Analyst
Financial Analyst
Financial planner
Internal Auditor

Public Relations

Our Public Relations team is responsible for writing and producing presentations and press releases. dealing with enquiries from the public, the press, and related organisations. organising and attending promotional events such as press conferences, open days, exhibitions, tours and visits.

Professions involved

E-marketing / Marketing
Graphic Designers
Media Studies
Arts
Communication
Journalism

Staff Capacity Building

CUSTOMER SERVICE TRAINING

Our frontlines from each division such as Call center, billing and Customer Service for both Savaii and Upolu were selected to participate in this great capacity building program to improve and take serving our customers to next level.

OPERATIONS & MAINTENANCE TRAINING – PIPELINE WORKS

Refresher trainings and assessment of pipe repair and works skills